MOJOSURF PHOTOSTORE

FAQS

What format are the photos in?

All Mojosurf Photostore photos are in JPG format and will download in high resolution. When viewing photos they may appear pixelated with the Mojosurf watermark until you download.

Do you offer refunds?

Once your purchase is made we cannot offer a refund. The reason for this policy is because we offer full access to our entire digital collection of photos and, as such, there is no way for our products to be returned. On a rare occasion we may make an exception on a case by case basis.

Are there any restrictions on my use of the Mojosurf Photostore photos that i download?

Yes. While Mojosurf Photostore offers great freedoms and a wide range of uses, we do not allow the redistribution of our photos, or allow the use of our photos within product that are mass distributed in any type of archive format.

How do i access my photos?

Once you have purchase a photo pack you will receive login details to view and download your photos. Photos will be available to download for 90 days. Please note when using a mobile device you will only be able to download one photo at a time.

I cannot see my photos. Why is this?

Your awesome surf photos will be uploaded to view within 1 week of your surf lesson. Downloads are available for 90 days.

I have not received my login. Why Is This?

Please allow 3 days after your surf lesson to receive your login. Please also check your spam inbox. If you still have not received your login contact photos@mojosurf.com with your booking number and email address and we will ensure you get your photos.

Can i download more than 1 photos at a time on smartphone?

A user can only able to download 1 photo at a time on smartphone.
If you have any other questions please contact us

MOJO HQ ADDRESS
1 SKINNER SHOOT ROAD
BYRON BAY, NSW 2481

FREECALL WITHIN OZ: 1800 113 044

INTERNATIONAL: +61 2 6639 5100

FAX: +61 2 6639 5111

EMAIL: PHOTOS@MOJOSURF.COM

Copyright © 2016 Mojosurf Photo store. All Rights Reserved.
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